Shipping Policy

Shipping

Method Shipping Time Cost
Standard Arrives in 5-8 business days
Orders $40 and over: FREE
Express Arrives in 2-3 business days $14.95
Rush Arrives in 1-2 business days $24.95
Truck Arrives in 2-4 weeks once shipped Cost may vary
These shipping rates are not applicable for orders shipped outside of the US. Some oversized items may require an additional shipping charge. Free Shipping applies only to merchandise; taxes and Gift Cards do not count toward the Free Shipping total. Rush Shipping may not be available for all orders depending on fulfillment location.


Shipping outside of the US? Visit our International Shipping + Returns page.
For UO MRKT shipping information please visit our UO MRKT page.


Please note that all product-related issues, such as missing or damaged items/packages, must be reported within 30 days of the shipping date.

Our Shipping Process

We package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.

Orders are subject to verification and approval before shipping and may take several days to process. While we will do all we can to ensure your order is delivered on time, UrbanOutfitters.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that are shipped, along with applicable shipping and tax rates. Once your order has shipped, you will receive a Shipping Confirmation email.

Furniture & Oversize Item Shipping

Our furniture and oversize items ship to you by delivery carrier or by a furniture delivery company. Due to the size, weight or special care needed, these items may require a carrier handling surcharge or a flat-rate delivery fee. Additional fees will be noted on the product detail page for each item. See below for more information.

Some furniture and oversize items take 2 to 4 weeks to arrive once shipped. Made-to-order items may take additional time. Specific information regarding a furniture item's delivery time frame and method can be found on the item's product detail page.


Orders containing more than one Flat-Rate Truck Delivery item will be shipped together and delivered at the same time. If you prefer to receive your items as they become available, please contact our specialists at 800.732.2306.


Unforeseen distribution delays may extend delivery dates of some furniture items. We’ll let you know ASAP if anything changes with your order.

Carrier Handling Surcharge